Posts Tagged ‘email’

Email Follow Up Series Is Your Key To Success

Home Business

If you’re an online marketer then you know that one of the keys to success in your home business is “in the list”. Every training course will tell you that and every sponsor or mentor will preach this to you. But just how do you do that?

Well first you have to generate traffic to your site…and that’s another entire training course. For now let’s assume that you have an interested prospect. He or she is looking for something similar to what you sell but there just not quite ready to buy.

If you capture that name and email address and then do nothing with that while they are contemplating a purchase, you can be assured they will go elsewhere and you stand a very good chance of loosing the sale. So how do you keep them interested in YOU?

Email -it’s a perfect way to stay in front of your prospects.

There are many new home business owners that fail to follow up with these prospects for several reasons; one they simply do not know how and for another they don’t know what to say or how to approach them.

So here are a few guidelines to follow to ensure a good email follow up series.

Start with a thank you page. Let your customer know that you received their request and reinforce what they have purchased or subscribe to. It is also appropriate here to ask for a confirmation to ensure compliance with any anti spam laws.

If you are not going to ask for a confirmation then provide a link to the product or service. Make sure you have them white list your email so that future correspondence does not end up in the junk.

Now your email follow up series begins. The most efficient way to manage this is by using an autoresponder product. If you are unfamiliar with this go to Awber or GetResponse to get more information. Put simply they automate the sending of your emails.

The first email should be sent immediately after your customer took action. Welcome them again and re-assure them that they have made a good decision in purchasing your product or service. Again give them access to any download links and ask them to keep this email for future reference.

In the second email you should start with mentioning the product or service again and give a bit more detail on what they can expect from you in the future. This is a great way to start branding yourself and building your relationship with them.

In the third email you can begin to recommend other products or services you offer as well as other affiliates. If you start too soon pitching a product you run the risk of offending your new customer.

The forth email should be nothing more than an offer to assist them in anyway you can. Give them multiple ways to contact you and make VERY sure you let them know they are a valued customer.

Finally continue with this format for -well forever if you like or until they unsubscribe. It is very important to balance help and knowledge with sales offers. Keep all your correspondence casual not stuffy, and be honest. This is all about relationship building.

Follow these few simple suggestions and you will build a list of responsive buyers any top marketer will envy.

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Sample Follow Up Email Sequence

In this section we are going to go over some exact plans of action you can use for creating follow up sequences that you will send out after someone subscribes to your newsletter or buys a product from you.

For example, here’s an excellent follow-up sequence you should use after they signup for your list or buy a product…

Message 1 (Instant) – Send them a download link to the product, thank them for their purchase or signup and give them a way to contact you for help, support or questions. This can be simply saying “reply to this e-mail for assistance” or a link to a support desk.

Message 2 (3 Days After First Message) – Ask them if they were able to download the product okay and let them know that you are available for any questions they may have and let them know how to get in contact with you again.

Message 3 – (10 Days After First Message) – Point to a great benefit/feature of the product that they just got from you and tell them specifically how to enjoy that benefit. If it’s an eBook, tell them the page number and where to read the information they can use. If it’s a physical product, describe how to do something specifically that helps them.

Message 4 – (20 Days After First Message) – This message is meant to cover common questions that someone might have about your product. If you don’t’ have any questions or if your product is still new, you will want to go through your product and think what a customer may ask and write these down. Another option is to check out the websites of competing products and see if they have an common questions listed that you can use to mold your own.

On the other hand, if you have questions that people have sent you regarding your product that you have answers, simply gather the questions and answers and arrange them into a message.

This message is meant to address any blocks that the customer may be having regarding the use or consumption of the product that they just haven’t had the time to ask.

Message 5 – (30 Days After First Message) – This message should contain a bonus. Now, whatever you are selling, whether it be a digital or physical product, I always recommend the bonus be digital. Why? You can offer some information that enriches the use of their product and helps them get more out of it while delivering it in a way that costs nothing to product or deliver.

The best part is that they get this instantly. I also recommend that you setup a sales page that shows that you are really selling the bonus so that they get the feeling of “getting something paid for free” rather than just getting something that someone specifically created to be a freebie.

Okay, this month long sequence of messages is what I like to call “nurturing the customer”. In the first month you don’t try to sell them anything. You help them by making sure that they got their product, helping them consume it or use it and also answer any questions or concerns that they may have. You cap it all off with a bonus that further increases the value that they received out of your and makes them an even more satisfied customer.

By the way, do you want to learn more about using articles like this to drive traffic to your website and increase online conversions?

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Profitable Email Marketing

email marketing gives you a chance stay in contact with your followers. You will be able to immediately cater to their needs and make them trust you. This is a very effective way where you can establish a long-term relationship with them. In the end, you can turn them into your customers and you will be able to increase your sales rate.

Like in other marketing techniques, you must follow different guidelines to ensure that you will achieve success. These guidelines will help you to do effective and thus profitable marketing plans. The first thing you need to do is to create subcategories in your lists. Separate people who are already your customers. You also need to have a list of those who have new inquiries.

In sorting, you need to separate those who do not want to receive any of your messages. You will encounter lots of these in your online business. Do not be discouraged. All you need to do is have a separate list for them so you won’t send them any message that may get them angry.

You need to respect people. You must only send them a message when they contact you. Being the one to contact them may irritate some. Others may just delete your message if they are not interested. If that happens, you will just waste your effort and time.

For effective email marketing, you must provide something useful or informative. You can give those newsletters or special reports or anything which you think will make them contact you. It would not be likely that they will contact you without giving them anything. This is a common mistake of online businesses. They assume that people will just knock at their door without giving them the reason to do so.

Constantly give them the information that they want. However, do not overload their emails. You just need to send what you think will be useful to your customers. Sending useless information may cause you to lose a number of people.

Make your messages different from the previous message. If you were able to send them sales letters, you should have another type of letter sent out the next day. You can send advertising materials. You may also give them some reviews bout your products. Furthermore, you can also send them information about your company such as its history.

You must also send follow-up letters. This will be helpful in determining how they would respond. You can give them offers about your products. If you get a positive response, then you are now ready to work with them. This is an effective method of identifying who will likely be your customers.

To maintain their interest, you must be creative. You can make use of online contests, questionnaires, or interviews related to your products. This is also an effective measure to gauge how responsive the members in your list are. You will also identify those who do not give response and create a plan where you can get them to be active.

email marketing presents a great way to build a good relationship with your customers. However, you could not just send out emails and wait for people to contact you. You must also understand the different strategies and techniques to get the interests of people. However, you cannot please everyone. No matter how good you market, there will still people who will not appreciate your effort.

MatSpy

http://followmetoday.ws

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